Before returning a part
Please call or text (657) 377-1699 before bringing back a part so we can check the invoice, supplier return window, packaging requirements, and whether the part is returnable.
Standard return requirements
- Receipt or invoice is required.
- Parts should be unused, uninstalled, clean, complete, and in original packaging when applicable.
- Special-order, electrical, opened, installed, damaged, painted, modified, or incomplete items may be non-returnable unless covered by a verified defect or supplier authorization.
- Core returns must match the purchased part type and meet supplier core rules.
Wrong part or fitment issue
Contact us as soon as possible with the vehicle details, VIN when available, invoice, and part number. We will review the order and help determine whether an exchange, correction, or supplier return is available.
Core charges
Some remanufactured parts require a refundable core deposit. The returned core must match the purchased part type and be accepted by the supplier under their core rules.
Refund timing
Approved refunds are processed after the item is inspected and accepted under the applicable return rules. Payment timing may vary based on the payment method and processor.